*Job description*
Do you love helping people through difficult situations? Then, don’t miss your chance to join our Franchise as a new Reconstruction Project Manager.
In this position, you will be making a difference each and every day.
We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!
Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker.
If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment.
Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero! As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with the opportunity to learn and grow.
Primary Responsibilities
1.
Customer Satisfaction a.
Be responsible for customer service and management of the customer experience.
b.
Manage all warranty activities.
2.
Project Initiation a.
Evaluate and sell projects.
b.
Educate customers on the process.
3.
Project Planning a.
Identify and document the project scope of work.
b.
Maintain customer and client communications.
c.
Review estimates.
d.
Obtain customer and client agreement on scope and estimate.
e.
Ensure proper permits are acquired.
4.
Project Execution a.
Review budgets.
b.
Create a project schedule and timeline.
c.
Identify and qualify subcontractors and resource providers.
d.
Negotiate terms and set expectations with customers and clients.
Necessary Experience and Skill Set
* Superb customer service track record
* Effective written and oral communication
* Intermediate math skills
* Experience in restoration and/or construction preferred Formal Education/Training
* High school diploma/GED
* Project Management Professional (PMP) certification
Preferred Physical and Work Environment Requirements Walking and/or standing throughout the day.
Frequent driving and sitting.
Occasionally climbing ladders.
The employee is occasionally exposed to extreme conditions such as heat.
The noise level in the work environment and job sites can be loud.
Normal Working Hours, Additional Working Hours, and Travel Requirements This is a full-time position, working 7:00 a.
m.
–5:00 p.
m.
, Monday–Friday, 45 hours per week.
This position frequently requires long hours, working on-call, and weekend work.
Travel is required and is primarily local.
However, some out-of-area and overnight travel may be expected.
PLEASE COME IN TODAY TO FILL OUT AN APPLICATION IN PERSON.
140 GATEWAY COURT, COLUMBUS, GA 31909
Job Type: Full-time
Salary: $30,000.
00 - $48,000.
00 per year
Benefits:
* 401(k)
* Employee discount
* Referral program
Schedule:
* 10 hour shift
Ability to commute/relocate:
* Columbus, GA 31909: Reliably commute or planning to relocate before starting work (Required)
Experience:
* Project management: 1 year (Preferred)
Work Location: One location
Job Type: Full-time
Pay: $28,000.
00 - $50,000.
00 per year
Benefits:
* 401(k) matching
* Employee discount
* Paid time off
* Referral program
Schedule:
* 8 hour shift
* Holidays
* Monday to Friday
* Overtime
Experience:
* Project management: 2 years (Required)
Work Location: In person
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