Our rapidly-growing law practice is seeking a full-time legal intake specialist to join our team! You’ll survey prospective clients and empathize with them on the details of their case, manage new client onboarding and data entry, and help our lawyers book and manage their appointments.
We’ll provide the training and resources to help you flourish in your role on a tight-knit, supportive, and passionate legal team.
If you have prior customer service experience, great communication skills, and a passion for helping others, apply today!Compensation:
$11 - $16 hourly
Responsibilities:
Organize paperwork and perform data entry in our case management system to streamline new client onboarding and current client files
Take charge of various office tasks such as email correspondence, document management, data organization, and research to make sure our firm is running at peak efficiency
Screen incoming potential client phone calls to make sure the case falls within the scope of the firm, while helping the caller feel heard and understood
Help foster prospective client streams by providing input into awareness and law firm partnerships initiatives alongside the marketing team
Other Duties Include:
Greeting clients and visitors and answering visitor inquiries
Answering and routing incoming calls on a multi-line telephone system
Scheduling and routing clients
Maintaining and scheduling conference rooms
Maintaining the waiting area, lobby, or other public areas
Serving water, coffee, or tea to guests
Ordering supplies
Scanning, photocopying, faxing and filing documents
Collecting, delivering, and routing mail and hand-delivered packages
Verifying employee identification and issuing visitor passes
Qualifications:
Possesses outstanding communication skills and sense of empathy
Customer service or sales experience a plus
Familiarity with case management and CRM systems a bonus
Previous legal experience a plus
Solid data entry, spreadsheet management, and computer skills
About Company
The Wright Legal Group, LLC is an award-winning law firm based in Columbus, Georgia with offices in Atlanta, GA, and Washington DC.
We are a small team that believes in training and mentoring.
We strive to provide great customer service while delivering excellent results.
The Wright Legal Group is a boutique litigation firm that focuses on achieving the best possible results whether you need compensation for car accident injuries, face drunk driving charges, or you’re a business professional with a legal dispute.
The Wright Legal Group provides clients with all types of legal representation and counsel in the following areas: Personal Injury, Wrongful Death, Driving Under the Influence, Probate Litigation, Veterans Claims, and Immigration.
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