We are looking for a Front office manager to manage our reception area.
You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome.
You will coordinate all front desk activities, including calls, reservations and guests services.
As a Front office manager, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team.
Our ideal candidate can deal efficiently with complaints and has a solid customer service approach.
Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers.
*Responsibilities*
* Ensure front desk is tidy and has all necessary stationery and material (e.
g.
pens, forms and informative leaflets)
* Train, supervise and support office staff, including receptionists, security guards and call center agents
* Schedule shifts
* Ensure timely and accurate customer service
* Handle complaints and specific customers requests
* Troubleshoot emergencies
* Monitor stock and order office supplies
* Ensure proper mail distribution
* Prepare and monitor office budget
* Keep updated records of office expenses and costs
* Ensure company’s policies and security requirements are met
*Skills*
* Hands on experience with office machines (e.
g.
fax machines and printers)
* Thorough knowledge of customer service, office management and basic bookkeeping procedures
* Proficiency in English (oral and written)
* Solid knowledge of MS Office, particularly Excel and Word
* Excellent communication and people skills
* Good organizational and multitasking abilities
* Problem-solving skills
* High school diploma required.
* MUST HAVE PERSONAL CAR REGISTER IN YOUR NAME.
* MUST HAVE PREVIOUS 2 YEARS OF HOTEL FRONT DESK EXPERIENCE, YOU WILL NOT BE CONTACTED OTHER WISE.
Job Type: Full-time
Pay: $30,000.
00 - $37,000.
00 per year
Benefits:
* Employee discount
* Flexible schedule
Schedule:
* 8 hour shift
* Day shift
* Evenings as needed
* Evening shift
* Morning shift
* Nights as needed
* Night shift
* On call
* Weekends as needed
Work setting:
* In-person
Education:
* Associate (Required)
Experience:
* Front desk: 4 years (Required)
Ability to Relocate:
* Columbus, GA 31909: Relocate before starting work (Required)
Work Location: In person
Whatsapp
