Business Analyst III and Above

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.
Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.
We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.
Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Summary of This Role III Analyze business requests to be solved with automated systems.
Formulate and design automated systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements.
Provide expertise in identifying, evaluating and developing systems and procedures that meet user requirements and are within stated sizing estimates.
Configure system settings and options; plan and execute business design, assist in integration and acceptance testing, where necessary; and create specifications for system to meet business requirements.
Include analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications.
Develops simple to complex business specifications and logical flowcharts that include features and functions from which programmers can create technical specifications.
Leverages system or module knowledge in the design of system screens and database structures.
Consults and coordinates with programmers to design and develop requirements and analyze the feasibility of new systems and enhancements to existing systems; ensures the system design fits the needs of the users.
Prepares input for system design, including final report and screen definition, logical system flow and implementation plans.
Provides support to resolve issues that may cross multiple systems and affect the business process.
Tracks application incidents to ensure a successful conclusion for internal and external clients.
Identifies system impact of changes in the business, user needs, external business environment and operating systems.
Develops documentation to include, but not limited to bulletins, manuals, file layouts and application design layouts for internal, client and training purposes.
Prepares, coordinates, and assists with client training and documentation for installation of systems and upgrades.
Tracks and documents changes for functional and business specifications; writes detailed universally understood procedures for permanent records and for use in training.
Coordinates documentation and follow-up evaluation monitoring; post-implementation problems and revision requests.
Maintains, administers, and/or reviews all procedures, methodology and/or application standards to include payment card industry and security related compliance.
Conducts and supports testing/planning/validation by clarifying the intended functionality and resolving issues to ensure successful implementation.
Provides relevant test scenarios for the testing team.
Coordinates implementations including vendor and in-house testing, readiness assessment, training and hardware capacity evaluation.
Assists with the detailed project planning efforts on larger projects, and may act as a Project Manager on smaller development efforts.
Monitors project progress by tracking activity, resolving problems, publishing progress reports and recommending actions.
Prepares technical reports by collecting, analyzing, and summarizing information and trends.
Maintains software deployment plans and communicates these plans to the user community and ensures that users are apprised of any anticipated deviation from schedules.
IV will include what is above and the following: Analyzes, interprets, and develops simple to complex business specifications and logical flowcharts that include features and functions from which programmers can create technical specifications.
Leverages system or module knowledge in the design of system screens and database structures.
Consults and coordinates with programmers to design and develop requirements and analyze the feasibility of new systems and enhancements to existing systems; ensures the system design fits the needs of the users.
Prepares input for system design, including final report and screen definition, logical system flow and implementation plans.
Provides support to resolve issues that may cross multiple systems and affect the business process.
Tracks application incidents to ensure a successful conclusion for internal and external clients.
Identifies system impact of changes in the business, user needs, external business environment and operating systems.
Leads others to document client training and documentation for installation of systems and their upgrades; universally understood procedures for permanent records; post-implementation problems and revision requests; procedures, methodology and/or application standards to include payment card industry and security related compliance.
Maintains, administers, and/or reviews all procedures, methodology and/or application standards to include payment card industry and security related compliance.
Develops, administers, and recommends best practices when supporting testing/planning/validation by clarifying the intended functionality.
Uses experience and expertise to ensure complex issues do not hinder a successful implementation.
Assigns project work to the Business Analyst(s) occasionally.
Assists with the detailed project planning efforts on larger projects and may act as a Project Manager on smaller development efforts.
Monitors project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions.
Prepares technical reports by collecting, analyzing, and summarizing information and trends.
Maintains software deployment plans and communicates these plans to the user community and ensures that users are apprised of any anticipated deviation from schedules.
V will include what is above and the following: Makes recommendations which have a significant impact on the technical aspects of projects and programs.
Provides strategic guidance and expertise to analyze, interpret, develop, and implement intricate business specifications and logical flowcharts that include features and functions from which programmers can create complex technical specifications.
Leverages system or module knowledge in the design of system screens and database structures.
Consults and coordinates with programmers to design and develop requirements and analyze the feasibility of new systems and enhancements to existing systems; ensures the system design fits the needs of the users.
Prepares input for system design, including final report and screen definition, logical system flow and implementation plans.
Provides support to resolve potential issues that may cross multiple systems and affect the business process.
Tracks application incidents to ensure a successful conclusion for internal and external clients.
Identifies system impact of changes in the business, user needs, external business environment and operating systems.
As the highest-level technical business expert provides both internal and external consulting services.
Plans, conducts, and directs research and/or development work on complex projects necessitating the origination and application of new and unique approaches.
As the SME, reviews and advises on documentation for client training and documentation for installation of systems and their upgrades; universally understood procedures for permanent records; post-implementation problems and revision requests; procedures, methodology and/or application standards to include payment card industry and security related compliance.
Provides expert advice; maintains, administers, and/or reviews all procedures, methodology and/or application standards to include payment card industry and security related compliance.
Provides in-depth analysis and recommends best practices when supporting testing/planning/validation by clarifying the intended functionality.
Uses experience and expertise to ensure complex issues do not hinder a successful implementation.
Assigns project work to the Business Analyst(s) frequently.
Plans development efforts on large/small projects and may act as a Project Manager.
Monitors project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions.
Prepares technical reports by collecting, analyzing, and summarizing information and trends.
Maintains software deployment plans and communicates these plans to the user community and ensures that users are apprised of any anticipated deviation from schedules.
Global Payments Inc.
is an equal opportunity employer.
Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law.
Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.